Warranty and Returns

WARRANTY

 

We at Coach Controls, Inc. warrant to the original purchaser the products manufactured by us to be free from defects in material and workmanship under normal use and service, for which it was intended, but only if it has been properly installed and operated. We offer a Lifetime Warranty to the original purchaser on the Power Center and all other parts and accessories that we manufacture. For all other parts and accessories the warranty period is One Year from date of purchase. Our obligation under this warranty shall be limited to the repair or replacement of any product or products which may thus prove defective under normal use and service, for which it was intended, and which our examination shall disclose to our satisfaction to be thus defective. Any defect affecting operation of the unit will be repaired or replaced at no charge. You will be billed only for shipping. Damage caused by improper circuit fusing or replacement of original fuse(s) with a higher amp rated fuse(s) is NOT covered.

 

Before returning any product, a Return Material Authorization (RMA) number must be obtained from Coach Controls, Inc. and conspicuously printed on the outside of the box. Any item(s) returned without an RMA will not be accepted.

 

THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR USE AND OF ALL OTHER OBLIGATIONS OR LIABILITIES ON OUR PART, AND WE NEITHER ASSUME, NOR AUTHORIZE ANY OTHER PERSON TO ASSUME FOR US, ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS PRODUCT.  THIS WARRANTY SHALL NOT APPLY TO THIS PRODUCT OR ANY PART THEREOF WHICH HAS BEEN SUBJECT TO ACCIDENT, NEGLIGENCE, ALTERATION, ABUSE, OR MISUSE.  WE MAKE NO WARRANTY WHATSOEVER IN RESPECT TO ACCESSORIES OR PARTS NOT SUPPLIED BY US.  THE TERM “ORIGINAL PURCHASER” AS USED IN THIS WARRANTY, SHALL BE DEEMED TO MEAN THAT PERSON OR ENTITY WHO ORIGINALLY PURCHASED THE PRODUCT. THIS WARRANTY SHALL APPLY ONLY WITHIN THE BOUNDARIES OF THE CONTINENTAL UNITED STATES.

 

Original Purchaser must notify Coach Controls, Inc. of a breach of warranty within thirty (30) days after discovery thereof, but not later than the guarantee period; otherwise, such claims shall be deemed waived. No allowance will be granted for any repairs or alterations made by the Original Purchaser without Coach Controls, Inc.’s prior written consent. No person, firm, or corporation is authorized to assume for us any other liability in connection with the sale of these goods.

 

This warranty shall not apply to any Coach Controls, Inc. product, or part thereof, which has been repaired or altered, without Coach Controls, Inc.'s written consent, outside Coach Controls, Inc.’s manufacturing facility, or altered in any way so as, in the judgment of Coach Controls, Inc. to affect adversely the stability or reliability of the Coach Controls, Inc.'s product, or has been subject to misuse, negligence, or accident, or has not been operated in accordance with Coach Controls, Inc.’s printed instructions, or has been operated under conditions more severe than, or otherwise exceeding, normal use for such product.

 

Coach Controls, Inc. shall not be liable for any injury, whether to person or property, or for any damages, whether direct, indirect, consequential, or special, or any other damage resulting from the use, or misuse, of this product. Any injury or damage so incurred will be limited to the original purchase price of the product.

 

MISSING ITEMS POLICY

 

Every Coach Controls kit is precisely weighed and inspected in accordance with a packing list prior to shipment to ensure all components are accounted for. It is the customer's responsibility to immediately inspect and verify package contents upon receipt. Coach Controls can only be responsible for items missing from shipments directly from our facility to the purchaser. Missing item claims must be submitted within 30 days of purchase, and Coach Controls reserves the right to challenge such claims through review of its inspection and shipping records.